Privacy Policy

1. Introduction & Commitment

At , we are deeply committed to safeguarding the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, process, manage, and protect your personal information when you use our website, request quotations, or book vehicle transportation (car carrier & bike shifting) and relocation services.

By using our digital platform or booking transportation with us, you agree to the collection and handling of your data in accordance with this policy and the applicable laws of India, including the Digital Personal Data Protection Act (DPDP Act).

2. Information We Collect

To provide accurate moving estimates and safely execute vehicle transit across India, we collect the following categories of information:

Note: We do not store sensitive payment card details or net banking credentials on our servers. All online financial transactions are processed securely through certified PCI-DSS compliant third-party payment gateways.

3. How We Use Your Information

We process your personal information strictly for legitimate operational purposes, including:

• Instant Quotations & Pricing: Calculating precise route distances, toll charges, carrier capacity, and transparent relocation pricing.
• Transportation Logistics: Coordinating vehicle pickup, hydraulic container loading, interstate transit permits, and doorstep handover.
• Transit Insurance Underwriting: Facilitating comprehensive door-to-door transit risk insurance policies with certified national insurance providers.
• Real-Time GPS Tracking & Status: Sending SMS, WhatsApp, and email notifications regarding carrier movement, driver allocation, and delivery schedule.
• Customer Support: Resolving enquiries, billing disputes, feedback, and post-delivery claims promptly.

4. Zero Spam & Non-Disclosure Guarantee

Your details are shared strictly on a need-to-know basis with our verified drivers, fleet coordinators, and insurance partner underwriters exclusively for the execution of your booked vehicle transport.

5. Data Security & Storage

We employ industry-standard security measures, including 256-bit SSL encryption, firewalls, and restricted administrative access protocols to prevent unauthorized access, loss, alteration, or misuse of your personal information. Vehicle documentation is retained only for the duration required to complete transit compliance, legal tax audits, and insurance claim validation periods.

6. Cookies & Web Analytics

Our website uses basic session cookies and anonymous analytics to understand user behavior, improve page load performance, and optimize our booking interface. You may choose to disable cookies through your web browser settings without impacting core booking features.

7. Your Rights & Grievance Redressal

You have the right to request access to the personal data we hold about you, request corrections to erroneous information, or ask for the deletion of your account records post-transit completion.